Shipping to China
Ossila Limited supplies many universities and research institutions in China. You can order directly from Ossila using our website or the agents listed below.
We aim to process all in stock orders within one business day. If any items are out of stock or require manufacturing, then we will notify you of this and upon your confirmation can arrange a partial shipment at no extra cost to you.
We ship orders using a tracked courier service as standard (usually FedEx, DHL, or UPS) although we are also happy to be flexible if your University or Institution has specific requirements. Shipping via freight forwarder or other methods is available on request.
Delivery is usually within two to five business days depending on customs clearance.
Shipping Rates Direct from Ossila
The following shipping rates apply for delivery to addresses in Hong Kong or Mainland China when ordering directly from Ossila via our website. For shipping rates to other countries, please see our worldwide shipping page.
|Orders Below||Orders Above|
|£22||Free for orders placed online|
Import duties or taxes may apply at customs.
Free and discounted shipping is only available to customers using our secure online checkout system or when payment is made upfront (e.g. by bank transfer). Shipping rates for quotes generated by our customer care team will depend on the total weight of your order and may differ from the above rates.
The appropriate delivery charges will be added automatically at checkout.
Approved Distributors in China
If you are unable to purchase directly from Ossila, we work with the following distributors in China.
Returns and Cancellations
We hope you love your order, but if you wish to return any items ordered, please notify us within 21 days of receiving the goods. Please ensure that they are returned as new, undamaged, free of contamination and in the original packaging.
Please inspect all orders on arrival to ensure your products are in good condition.
All cancellations should be made within 24 hours of purchase.
For all inquiries regarding pending or completed orders, please contact firstname.lastname@example.org.