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The Ossila two-year warranty guarantees the repair or replacement (at the discretion of Ossila) of defective equipment caused by faulty components or workmanship. To make a claim, please contact us for technical support via our contact page or the form below. A member of our team will be able to advise on the next steps.
The two year Ossila Warranty includes:
The two year Ossila Warranty does NOT cover:
If you need any further information or technical support, please contact us via our contact page or the form below.
Optional. Providing this will help us find your order quicker. Please check your confirmation email or purchase order.
Optional. Letting us know the product name or SKU will help us get your request to the right team quicker.
Required. The unique serial number printed on the back of your equipment. We use this to process warranty requests.
Our office hours are 09:00-17:00 (GMT/BST-UK) Monday to Friday.
You can also call our main office on +44 (0)114 2999 180, and our EU office on +31 (0)718 081020, or email us directly on info@ossila.com.
For security reasons, please let us know in advance if you wish to send us an attachment or file sharing link.