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Careers at Ossila


Ossila is a high-growth, high-tech business with offices in the UK and the Netherlands.

Originally formed by academics from the University of Sheffield, our 40-strong team manufactures and provides quality consumables, materials and equipment that enables world-class research and development. Competitive, transparent pricing, along with excellent customer service and technical support are core strengths that have attracted many of the world leading research institutions as customers. Over 85% of our sales are exported to more than 1000 institutions in >90 countries. We are recent recipients of both an Institute of Physics award for innovation and a Queens Award for export.

Jobs in Sheffield

Location: Windsor Street, Sheffield

Employment Type: Full time

Hours: 35 hours per week (nominally 9am – 5pm)

Salary: £26000 - £30000 per annum

Deadline: Saturday, Oct 15, 2022 (with rolling interviews as good applications are received)

Start Date: As soon as possible


About Ossila

Ossila is a small but high-growth, high-tech business with offices in the UK and the Netherlands. We are looking for motivated individuals to join our team and share in our success.

Originally formed by academics from the University of Sheffield, Ossila’s 40-strong team manufactures and provides quality consumables, materials and equipment that enables world-class research and development. Competitive, transparent pricing, along with excellent customer service and technical support are core strengths that have attracted many of the world leading research institutions as customers. Over 85% of Ossila’s sales are exported to more than 1000 institutions in >90 countries. We are recent recipients of both an Institute of Physics award for innovation and a Queens Award for export.

Job Overview

The electronic technician will be responsible for testing, calibrating, fault finding and re-work of the PCB assemblies at the heart of our lab equipment ranges including:

  • Inspection of incoming PCB assemblies from our suppliers and creating reports on any defective boards.
  • Calibration and testing of PCB assemblies in accordance with Ossila’s set test procedures.
  • Maintain stock levels of both PCB assemblies and associated electronic components in order to meet wider production demand.
  • Maintain records of inspection reports, calibration data and stock flows.
  • Designing, building, and maintaining rigs for testing PCB assemblies and other production items.
  • Supporting Engineering and Manufacturing in fault finding PCB assemblies to component level.
  • Producing small numbers of R&D or initial batch SMT boards in conjunction with the engineering team.

Essential requirements

  • Experience of and/or training in SMD/SMT soldering
  • Experience with the SMT manufacturing process
  • Experience with electronics test equipment – oscilloscopes, multi-meters
  • Ability to read basic electronic schematics and identify components
  • Good manual dexterity
  • Methodical and diligent work ethic
  • Health and safety awareness
  • Highly organised and self-motivated
  • UK work permit holder and/or the legal right to work in the UK

Desirable traits

  • Previous experience working with reflow ovens
  • Knowledge of electronic theory
  • IPC-A-610 Endorsement, CIS Level

The successful candidate will gain experience working in a small and friendly team, as well as insight into the inner workings of a rapidly growing SME. You will be expected to work independently and efficiently, and be diligent and alert in spotting and highlighting quality concerns. The ideal candidate will be capable of working effectively as part of a team, but also able to work on their own initiative and take responsibility to solve problems when required.

Why Work for Ossila?

Ossila is a small and friendly company with around 40 staff based in Sheffield. For this role, we can provide flexibility within business hours (8am-6pm). Ossila operates a company pension scheme, a profit share bonus scheme, and free parking is available on site.

As a growing business, we believe that we can also offer staff the ability to gain responsibility, learn, and grow in their career. Many of our senior team members have been promoted from entry level jobs, which is representative of our desire to provide interesting, challenging and stretching jobs with progression.

How to Apply

To apply send a CV and covering letter to recruitment@ossila.com. Please also visit www.ossila.com/en-us/careers for more information. Please note that we are unfortunately not a Tier 2 visa sponsor, so candidates must have a current UK work permit and/or the legal right to work in the UK.

Location: Windsor Street, Sheffield

Employment Type: Full time

Hours: 35 hours per week (nominally 9am – 5pm)

Salary: £24000 - £26000 per annum

Deadline: Monday, Oct 03, 2022 (with rolling interviews as good applications are received)

Start Date: As soon as possible


Job Overview

We are looking for someone to join our team of international trade experts to help facilitate our sales of renewable energy and materials-science related products to over 90 countries around the world. You will learn the details of international trade including tax, delivery incoterms, customs formalities, shipping, and how to ensure sanctions compliance. Daily activities will include responding to customer enquiries with quotes, assisting with general enquiries, processing customer orders as well as helping to prepare, dispatch and assist with the delivery of goods to around the world.

No previous experience of international trade is required, but the successful candidate will have the ability to learn quickly, pay attention to detail and will be confident and capable of working in a fast-paced professional environment with a passion for customer service.

The role involves working as part of the International Customer Support team, who are main point of contact for our client base of universities and blue-chip research institutions around the world. Excellent communication skills, both written and verbal are therefore essential.

Duties undertaken by the International Trade Customer Service Administrator will include working with our customer relationship management (CRM) system as well as other IT systems to:

  • Email clients with quotations and process orders
  • Prepare customs documentation and commercial invoices
  • Book shipments and track packages around the world
  • Liaise with couriers and provide accurate information for customs clearance, to ensure the timely delivery of orders
  • Keep our records up to date and assist with general enquiries

The role will also involve preparing client orders, which involves checking all products and carefully packaging them before shipment, as well as checking the shipping documentation. A keen eye for detail is therefore imperative for this role.

All the above responsibilities must be completed in a specific timeframe and therefore strong organisation skills and the ability to meet strict deadlines is essential. A successful candidate will also have strong IT and problem-solving skills.

Full training will be provided to give practical customer service experience of international trade in a small but fast-growing company.

Essential requirements

  • Methodical and diligent work ethic
  • Office and customer service experience
  • Good interpersonal and written/oral communication skills
  • Excellent organisational skills
  • High attention to detail
  • Good Excel and general IT skills
  • Excellent record keeping
  • Right to work in UK

Who are we?

Ossila is a small but high-growth, high-tech business based in the UK looking to continue our rapid expansion over the next few years. Formed by academics from the University of Sheffield we have now moved off-campus to give us more space to grow and we currently employ over 40 people. Our aim is to build a world-class company of significant size and stature over the next five years that helps to accelerate the pace of scientific discovery by providing standardised materials and equipment with improved performance, lower cost and great customer support.

Approximately 85% of our sales are exported to over 1000 institutions in 90 countries, we have many of the world leading research institutions as customers and have won both Institute of Physics awards for innovation and a Queens Award for export.

To apply, send a CV and cover letter to recruitment@ossila.com. Please note that all applicants must have the right to work in the UK for the duration of the position, including UK or Irish citizens, EU citizens already enrolled in the EU Settlement Scheme or current work permit holder. No agencies please.

Please also note that CVs without covering letters will be automatically rejected. This is a full-time role with a requirement to physically be onsite.

Location: Windsor Street, Sheffield

Employment Type: Full time

Hours: 35 hours per week (nominally 9am – 5pm)

Salary: £23000 - £24000 per annum

Deadline: Sunday, Oct 02, 2022 (with rolling interviews as good applications are received)

Start Date: As soon as possible


Ossila is an established, high-tech business experiencing rapid growth. Originally founded by academics from the University of Sheffield, we are now based at an industrial business park in Sheffield and have a European distribution centre in Leiden, Netherlands. Due to a recent expansion, we have a vacancy for a dynamic individual to provide much needed practical support that will help us thrive. The successful candidate will assist in a broad range of tasks, all of which will help keep things running smoothly as we move into our next phase of growth.

Job Functions

  • Provide administrative support to the finance and management teams, including PA support to the Managing Director when required.
  • Practical tasks as required to keep the offices running smoothly (e.g. monitoring and restocking office essentials).
  • Procurement tracking and goods-in: Main contact point for receiving goods and deliveries. Liaise with logistics companies on delivery locations around the site; maintain good housekeeping (cardboard recycling etc). Arrange returns when necessary.
  • Telephone support: Field/filter incoming phone calls. Provide first-line phone support for general enquiries and act as gatekeeper for non-essential calls.
  • Liaise with site reception on premises issues (access cards; guests; mail) and external contractors (e.g. maintenance and cleaning)
  • Help arrange staff travel (occasional).
  • Assist in arranging company-wide meetings and events.
  • Provide administrative assistance with recruitment to help us secure great staff and accelerate growth.

We are looking for someone who is flexible in their thinking and who enjoys dealing with people as well as having an eye for detail on administrative tasks. This role involves face-to-face interaction with Ossila team members, delivery drivers, onsite security and premises personnel (such as electricians and plumbers), as well as Ossila’s customers and suppliers by phone and/or by email. As such, we are looking for someone who is confident and polite, who has a people-first approach and also knows how and when to be professionally assertive. This role would suit someone who is organised and action-orientated, who has the ability to prioritise so they are able to respond when it’s needed most.

Training and support will be provided; however the right candidate will be able to learn quickly, take on new challenges and be willing to step outside of their comfort zone if it achieves the right objective. In return, as a growing business we believe we can also offer staff the ability to gain responsibility and grow in their future careers. Many of our senior team members have been promoted from entry level roles, which is representative of our desire to provide interesting, challenging and stretching jobs with progression.

Essential skills and attributes

  • Experience of working in a professional business setting
  • Good administration skills and use of Office software
  • Excellent written and spoken English
  • Good interpersonal and communication skills
  • Excellent organisational skills and the ability to juggle multiple tasks
  • Ability to use own initiative to solve, or predict and prevent problems and the confidence to get on and do
  • Attention to detail

If you are interested in joining us at this exciting point in our expansion, please send a CV and covering letter to: recruitment@ossila.com.

Note that CVs without covering letters will be automatically rejected.

This is a full time role with a requirement to physically be onsite. Remote working is not possible for this role. Please note that all applicants must have the right to work in the UK for the duration of the position, including UK or Irish citizens, EU citizens already enrolled in the EU Settlement Scheme or current work permit holders. No agencies please.

Location: Windsor Street, Sheffield

Employment Type: Full time

Hours: 35 hours per week (nominally 9am – 5pm)

Salary: £24000 - £27000 per annum

Deadline: Sunday, Oct 02, 2022 (with rolling interviews as good applications are received)

Start Date: As soon as possible


Who are we?

Ossila is a small but high-growth business which manufactures and supplies scientific equipment, materials, and laboratory supplies to institutions around the world. Our aim is to help accelerate the pace of scientific discovery. To do this, we are looking to continue our rapid expansion with a view to building a world-class company of significant size and stature over the next five years. Formed by academics from the University of Sheffield, we now have offices in both the UK and the Netherlands and employ over 40 people.

We pride ourselves on our high-quality products, excellent customer support, and accessible prices. Our customers can be found in over 90 countries (85% of our sales are exported) and include many of the world leading research institutions. We have won both the Institute of Physics award for innovation and a Queen’s Award for export.

Job Overview

We are looking for someone with a degree in physics, physical chemistry, materials science, or electrical engineering who enjoys learning, teaching, and interacting with others online, to join our product teams and provide technical support to our customers (after suitable training).

As our product portfolio and customer base expand, we have an increasing number of technical support questions, usually via email but also via phone and video meetings. These vary in nature from simple to highly complex which often require either subject specific knowledge, or a detailed understanding of our products and how they work to provide suitable answers.

The main way in which we market our products and build the strength of our brand has always been by helping new and existing customers at a technical level, most of whom begin their journey via our website and subsequently contact us via email. Helping our customers with their initial technical enquiries is therefore not just a key part of developing customer engagement and sales but also an important part of our overall mission to enable science.

By finding and answering common queries and liaising with our R&D and content scientists to demonstrate solutions to deep technical problems, the successful applicant will not only assist the scientific community but also build brand loyalty.

While laboratory work will not be a significant part of the daily routine, it will be an important part of both training and providing follow-up support and demonstrations. As such, we are looking for someone who enjoys practical and laboratory work as well as having a passion for written communication.

The successful candidate will be trained by embedding them within the relevant product team. Our equipment covers a wide range of fields from electrical and optical characterisation to thin film coatings.

Whilst prior knowledge of these fields is not essential (although advantageous), an ability to learn a commensurate range of scientific theory and practical techniques is essential. All necessary training will be provided primarily though initial shadowing of the current technical support staff.

The role will involve the following core responsibilities around customer support across all products that they are qualified / trained to talk about:

  • Providing first line customer support for technical inquiries enquiries via email and phone.
  • Liaising with R&D team to provide answers to specialist questions.
  • Passing relevant customer feedback to the R&D/content teams.
  • Providing occasional video or in-person demonstrations.
  • Reading, following and improving our written guides and manuals, and working with the R&D team to help produce support documentation for new products.
  • Assisting the content generation team to generate new multimedia content.

Essential Requirements

We are looking for someone interested in using their scientific knowledge combined with enthusiasm for communication within a fast-moving business environment to help a high-growth company expand even faster.

The successful candidate will be a great communicator both with customers and colleagues in verbal and written form and must have the following specific traits:

  • A degree in physics, physical chemistry, materials science, or electrical engineering (or significant equivalent knowledge).
  • Experience with either teaching or customer support.
  • Strong scientific communications skills with a polite and accessible communication style.
  • Be able to learn new scientific topics quickly and efficiently.
  • Be practical and able to pick up new laboratory techniques easily.
  • Excellent English and IT skills and the ability to create high-quality digital content.

In addition, we are looking for the general skills below:

  • Good attention to detail.
  • Fantastic teamwork and collaboration skills.
  • Highly organised and self-motivated with excellent prioritisation and time management skills.
  • Strong desire for continuous learning and self-improvement.
  • Adaptability, resourcefulness, and an aptitude for problem solving.

The ideal candidate will be highly organised, with the ability to work on several concurrent tasks with different deadlines at the same time and re-prioritise as new tasks come in with minimal need for supervision. As a small and fast-growing company, we are looking for someone who can work effectively as part of a team in a busy environment, but the successful candidate must also be willing to work under their own initiative and take responsibility to solve problems when required.

How to Apply

To apply send a CV and covering letter to recruitment@ossila.com. Applications without a covering letter will be rejected. Candidates must have the right to work in the UK. Please note that this role requires an on-site presence. No agencies please.

Location: Windsor Street, Sheffield

Employment Type: Full time

Hours: 35 hours per week (nominally 9am – 5pm)

Salary: £24,000 per annum

Deadline: Monday, Sep 26, 2022 (with rolling interviews as good applications are received)

Start Date: As soon as possible


Who are we?

Ossila is a small but high-growth, high-tech business with offices in the UK and the Netherlands. We are looking for motivated individuals to join our team and share in our success.

Originally formed by academics from the University of Sheffield, Ossila’s 40-strong team manufactures and provides quality consumables, materials and equipment that enables world-class research and development. Competitive, transparent pricing, along with excellent customer service and technical support are core strengths that have attracted many of the world leading research institutions as customers. Over 85% of Ossila’s sales are exported to more than 1000 institutions in >90 countries. We are recent recipients of both an Institute of Physics award for innovation and a Queens Award for export.

Job Overview

We are looking for an experienced candidate to join our highly proficient Customer Care team, which serves as the main point of contact for our international client base. The successful candidate will have a passion for customer service, as well as demonstrable experience in this field, and will be confident and capable of working in a fast-paced professional environment.

Essential requirements:

  • Methodical and diligent work ethic
  • Office and customer service experience
  • Good interpersonal and written/oral communication skills
  • Excellent organisational skills
  • High attention to detail
  • Good Excel and general IT skills
  • Excellent record keeping
  • Right to work in UK

As well as communicating directly with our clients, co-ordinating with colleagues at Ossila and external stake holders is another important part of ensuring that the Customer Care team provide the best service to our end-users. A successful candidate will therefore have excellent communication skills, both written and verbal.

The Customer Care team is at the forefront of international trade for Ossila therefore some experience in trade is desirable, but not essential as training will be provided.

Some of the duties the Customer Care and Operations Administrator will be involved in are:

  • Assisting with general client enquiries
  • Processing client orders
  • Emailing clients with quotations
  • Preparing client orders
  • Arranging domestic and international shipping
  • Liaising with couriers to assist in the timely delivery of orders
  • Keeping our systems up to date

As all tasks must be completed professionally in a specific timeframe, strong organisation skills, the ability to meet strict deadlines and an understanding of prioritisation is essential. Additionally, a keen eye for detail is imperative. In order to abide by international trade laws, we must ensure that all information is provided to relevant parties accurately.

We are looking for a candidate who has strong problem-solving skills and can work effectively both independently and as part of a team.

Full training will be provided to gain practical customer service working experience in a small, fast-growing company. The successful candidate will learn how to work with CRMs, stock management systems, and have the potential to learn other transferable skills.

If you are interested in joining us at this exciting point in our expansion, please send a CV and covering letter to recruitment@ossila.com.

Note that CVs without covering letters will be automatically rejected.

This is a full-time role with a requirement to physically be onsite. Remote working is not possible for this role. Please note that all applicants must have the right to work in the UK for the duration of the position, including UK or Irish citizens, EU citizens already enrolled in the EU Settlement Scheme or current work permit holders. No agencies please.

Jobs in Leiden

Sorry, there are currently no vacancies at our Leiden office.

Why Work At Ossila?


Competative Salaries

Competitive salaries

With regular performance based pay reviews

Profit share scheme

Profit share scheme

Long running discretionary bonus scheme

Pension Scheme

Pension scheme

Pension scheme with employer contributions

Cycle Friendly

Cycle friendly

Secure bike storage, hot shower, and BUG

Onsite Parking

On-site parking

Free parking with marked bays reserved for employees

Modern Office Spaces

Modern office spaces

Recently renovated with fibre backbone network

Fully Equipped Lab

Fully equipped lab

Purpose-built for synthetic chemistry and device testing

Regular Social Events

Regular social events

Tea and cake meetings, BBQs, Christmas party and more

Join Our Team


International Customer Service

Join our team of international trade experts and help facilitate the sale of renewable energy and materials science products to over 80 countries around the world. Skilled in multiple aspects of trade, from shipping and taxes to customs clearance documentation and regulatory compliance, our export savvy team are the operational powerhouse behind Ossila. The main point of contact for our customers, the client support team is responsible for everything from creating quotes to preparing and dispatching goods.

Register Interest

Product Development / R&D

Plan, design, build and deploy the next generation of scientific equipment. Our R&D teams are responsible for catering to the demands of the academic and commercial scientific communities by designing instrumentation to make science more accessible, and bringing these products to market. Out-of-the-box thinking, versatile skill sets and industry knowledge combine to put the R&D team at the forefront of scientific research.

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Electronics

The electronics team are responsible for testing, calibrating, fault finding, and re-working the PCB assemblies. These assemblies are at the heart of our range of lab equipment, including the Ossila Source Measure Unit, Potentiostat, Spin Coater, Slot-Die Coater, Glove Box, Optical Spectrometer, and more. Working closely with the manufacturing and R&D teams, they play a crucial role at Ossila.

Register Interest

Programming

Our software engineers design the interfaces between our equipment and the users. They are responsible for making complex tasks as simple as possible. Working primarily in Python, possibly with a little C++, the software engineers work closely with the R&D teams to turn a collection of electronic components into a scientific device.

Register Interest

Manufacturing

Interested in being part of a small, skilled manufacturing team? We offer our manufacturing staff the opportunity to be fully involved in the building and packing of high-quality products for scientific research. All our equipment, from our spin coater to our glovebox, are built by the manufacturing team in our open plan multi-use space in Sheffield. Additional responsibilities include stock ordering and database management, assisting the R&D team with new and ongoing projects, and sharing ideas on product improvements.

Register Interest

Chemistry

We welcome highly motivated candidates with expertise in chemistry to help grow our categories of materials to meet the fast-growing demands from our customers and offer timely and quality customer service to our customers. Help to develop and maintain our chemical supplier chain and develop polymeric and small molecule semiconductors. Candidates with great knowledge in functional materials, chemical material synthesis, 2D materials, carbon nanomaterials and quantum dots are highly desired for product development. Effective management of the chemical stock including chemical handling and decanting, classification and analyse plays a critical role in the success of our business.

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IT and Cybersecurity

Our IT and cybersecurity team are the first line of support for our staff, and the first line of defence against inbound cybersecurity threats and attacks. Day to day activities are diverse, ranging from network optimisation, cloud deployment, mobile device management to dealing with threats and vulnerabilities, and requires both operational excellence and strategic thinking. Our IT requirements are unique for a business of our size and are rapidly evolving as we continue to expand. This is an exciting time to join the team!

Register Interest

Website and Marketing

Help create an efficient and user-friendly sales platform, and turn Ossila into a globally recognised scientific brand by using tools ranging from search engine optimisation (SEO), to graphic design and videography. Responsible for optimising the customer journey from initial search to purchase, our website and technical content marketing team use a data-driven approach to customer acquisition to grow sales across more than 600 products, and drive the performance of the business.

Register Interest

Our Locations


One of the things that makes Ossila unique is that we serve a large international customer from two geographical locations, one in the UK and one in the EU.

Sheffield, UK

Our UK location is based in the manufacturing heartland of the country, Sheffield. We can be found in the Solpro Business Park at Royds Mills in Attercliffe in a former steelworks in the historical industrial suburb of the city.

Sheffield is where our roots are as a company. Founded by academics from the University of Sheffield, we were previously based in the Kroto Innovation Centre. A period of rapid and ongoing expansion, however, meant that we needed a new space that we could transform into headquarters befitting a global organisation. Our Attercliffe site is relatively unique; few organisations have been able to co-locate their offices, distribution centre, manufacturing floor, and a fully equipped chemical laboratory.

Our headquarters are easily accessible from the M1 via the Sheffield parkway and from Sheffield train station via the number 52 bus service. We are also only a short walk away from Woodbourn Road and Attercliffe tram stops. By car, we are:

  • 10 minutes from Sheffield city centre
  • 15 minutes from Rotherham
  • 30 minutes from Doncaster
  • 30 minutes from Chesterfield
  • 50 minutes from Leeds
  • 60 minutes from Nottingham
  • 60 minutes from Derby
  • 90 minutes from Manchester

On-site parking is free, and we have cycling facilities including a shower and secure storage.

The main entrance to Solpro Business Park is on Windsor Street, just off Attercliffe Road (there is no access from Princess Street). Our reception can be found in the Northern Block of the business park at the end of Windsor Street.

Ossila Office Directions & Map

Leiden, the Netherlands

Our newest location is based in Leiden, the ‘city of discoveries’, and home to the oldest university in the Netherlands. Arguably the scientific capital of Europe, Leiden University has produced thirteen Nobel Prize winners.

We can be found alongside over 160 other companies working in the scientific sector in the BioParter Center in Leiden BioScience Park. The Ossila office here is the operational centre of Ossila BV, our wholly owned EU subsidiary. Our Netherlands team provide customer support to our EU customers and handle order fulfilment for all orders placed via Ossila BV.

Leiden BioScience Park is less than 20 minutes by foot from Leiden Centraal, which provides easy access to the rest of the Netherlands. Excellent train connections mean that Leiden is:

  • 10 minutes from The Hauge
  • 30 minutes from Rotterdam
  • 20 minutes from Amsterdam and Schiphol International Airport

The BioParter Center itself has covered bike parking and a range of useful facilities.

BioParter Center in Leiden BioScience Park
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